Oak Conflict Management

Managing conflict behaviours

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What we do

We change the way you think about workplace conflict.

Our Conflict Dynamics Profile (CDP) assessment tool reveals how you currently respond in conflict situations. We then show you how to minimise and manage conflict when it occurs.

Training and one-to-one consultation helps build your skills and strategies for achieving positive outcomes from conflict - for you, your organisation, and everyone who works in it.

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Who we are

Profile Picture - Mary Lou

Mary Lou O'Kennedy

Mary Lou is a professional Mediator and Conflict Management specialist. She is a certified user of the Conflict Dynamics Profile (CDP) with the Centre for Conflict Dynamics, Eckerd College, Florida and a Master Trainer with the Institute for Workplace Dynamics, Paris. Mary Lou is also a certified trainer of Managerial Mediation with the Mediation Training Institute of the Centre for Conflict Dynamics and a certified CINERGY Conflict Management Coach and master trainer. She has extensive experience and expertise in working with companies and organisations in the effective management of conflict.

Combined with this, Mary Lou is a certified mediator in Commercial, Workplace and Family mediation with Friarylaw (ADR UK) and Athena Mediation and is a Practioner member of the Mediators’ Institute of Ireland.

Over the past 25 years, Mary Lou has managed and been a director of a number of companies. Her early management experience was in the Surveys Unit of the Economic and Social Research Institute (ESRI), then as CEO of the County Wexford Partnership for 11 years and as Managing Director of Tunstall Emergency Response Ltd for a further five years. She has held several directorships of private and non-profit companies concerned with community, social and employment services at local, regional and national level.

More recently Mary Lou has served on the Council of the Mediators’ Institute of Ireland and as Chairperson of its Education Committee (2009-2011). She is also a member of the Irish Commercial Mediation Association.

Since 2006 Mary Lou has brought her management experience to her conflict resolution work to deliver mediation, coaching and training in commercial, employment, community and family disputes.

e: marylou@oakconflictdynamics.ie  m: +353 86 8242303

Austin Kenny

Austin Kenny

Austin Kenny is one of Ireland’s leading professional mediators and conflict management specialist. He has a wide range of mediation and conflict management experience including disputes involving family business, partnerships, boardrooms, shareholders, landlords and tenants, construction contracts, breach of contract, commercial insurance claims, professional negligence, minority oppression, debt collection, employment termination and probate.

Austin is a certified user of the Conflict Dynamics Profile (CDP) and Master Trainer with the Institute of Workplace Dynamics, Paris and a certified CINERGY Conflict Management Coach.

He has worked across a range of sectors including agriculture and food, energy and waste management, pharmaceutical, retail, construction, medical and health, arts, legal and accounting, aviation, digital media, education, utilities, trusts and pension funds.

Austin is CEDR accredited mediator (2004), a MII Practioner Member (2009) and has completed his study of advanced mediation with MTA (2008). Since 2005 Austin has mediated a significant number of commercial disputes in a wide range of disputes and business sectors as well as handling workplace and community mediations and coaching clients through difficult conflict situations. One client stated ‘Austin helped us bring an end to a very acrimonious and legally expensive disputes between two sides. We are very pleased with the cool professionalism that Austin brought to this emotionally charged and bitter disagreement’.

Austin is also an experienced accountant and business consultant, having worked in professional practice for over 25 years. His expertise includes corporate finance, forensic accounting, expert witness, business agreements, human resources, acting as chairman, non-executive director, coach and mentor.

e: austin@oakconflictdynamics.ie  m: +353 86 254 8163